user-research
digital-tools
training
engagement-workshop
surveys
change
space-planning
user-needs
strategy
Project Type
Strategic decision-making.
Technology
Pre-Session Data Drops Pre-Session Deliberative Primer Facilitated Executive Committee Discussions Summary of Options Considered and Decisions
Draw on decision-grade evidence to drive greater consensus and invest wisely.
We introduced a careful and thorough process of discussion and decision-making, where evidence was examined, options discussed, and risks considered before acting.
Brief
Challenge
Solution
Pilot a new approach to governance and executive decision-making.
We designed a deliberative process that required decision-makers to consider decision-grade evidence, before forming an opinion and reviewing several options based on this intelligence. We then guided a series of strategic discussions around challenges, opportunities and risks to reach collaborative decisions.
Results
An enduring national strategy.
The organisation developed a data-driven, national workplace strategy providing a clear, evidence base for long-term investment and operational decisions, including the consolidation of leased space. Saving the organisation more than 2.5 million dollars each year.
Credits
That Works partnered with the client project team to collect, analyse and reveal the data story behind good property investment decisions for the organisation.








