we listen.
we observe.
we connect.
Get to know the team behind the work. Makers, thinkers, and problem-solvers.
We’re a happy curious bunch who take ideas seriously and know that people matter.
Our leadership team involved from first kickoff to final delivery.
Discover and define
We develop a shared understanding of the problem informed by a baseline of facts, priorities, context and organisational uniqueness. We call out assumptions, information gaps, and areas of focus.
STRATEGY
We define organisational goals and user needs in context. We create a clear problem definition, agreed objectives, parameters and initial design principles and tactics.
Design and prototype
We explore options, pressure‑test top ideas, and align quickly with visual check‑ins - so momentum starts early. We turn concepts into tangible experiences, and interactive prototypes to speed decisions, with feedback cycles built in.
DELIVER AND REVIEW
We faciliate, deliver and evaluate, providing clear evidence of performance and user experience against agreed success measures, with lessons learned and actions for improvement.
Achievements
Since the beginning, That Works® has partnered with forward-thinking partners and clients across strategy, people, technology and workplace.
Our work has grown from workplace, change and capability projects to leadership, culture and performance, earning recognition for valuable, strategic advice and support. We keep our process lean and agile, with measurable goals and visible results.
PROJECT CITIES
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Projects Delivered
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Repeat Collaborations
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